Evaluation of library service transformation.
Sector
Culture & the arts
Services Provided
Service evaluation; engagement; libraries
Overview
Activist conducted an independent evaluation of the impact of the changes made to Barnet Council’s library service over the last three years. The recommendations made in our final report successfully helped to inform Barnet’s future decisions about its library service.
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We were very happy with Activist’s work. The report has enabled us to better articulate the value of the library service in the delivery of broader corporate objectives.
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Barnet Council
How we helped.
Our work included in-depth analysis of data on the service; inspections of the libraries; and an extensive engagement programme which included interviews with people inside and outside the Council (including campaign groups) a survey, public meetings and focus groups.
What our clients say about us.
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It was great working with Activist
It was great working with Activist – they had a strong commitment to doing an excellent job as shown in the quality and depth of their analysis and the clarity of their written reports.
Croydon Council
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Their contribution was a key factor in meeting the deadline
Activist provided excellent advice and skills in all aspects of this ground-breaking venture, including sensitive management of stakeholder relationships during difficult stages of the project. Their contribution was a key factor in meeting the deadline for the establishment of the joint venture company and in the initial realisation of benefits.
Herefordshire Council / NHS Herefordshire
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A pleasure to work with
Activist worked at pace to deliver an evaluation report that our senior leadership were very pleased with. Activist were a pleasure to work with, well organised, thorough and helped us to achieve our intended outcomes against a set of challenging timescales.
Chartered Institute of Library and Information Professionals (CILIP)
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We learned so much
We learned so much from the Activist team, who provided brilliant support to help us transform our service and improve our income generation. Their commercial and negotiating expertise helped us increase the financial performance of our external contracts.
Bracknell Forest Council
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It was incredible how much was achieved
An enormous thank you for the work on the lockdown report. It was incredible how much was achieved against the clock! The report seemed to have a very enthusiastic response. It is not just me saying it’s a great report – you hit the jackpot by producing something of value to heads of service.
Libraries Connected
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We are very happy with Activist’s work
We are very happy with Activist’s work and it has helped us take a more strategic approach to funding requirements and securing match funding for the Town Deal Programme, as well as providing support to Glastonbury Abbey in progressing their ambitious longer-term development plans.
Mendip District Council and Glastonbury Abbey
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We are very happy with Activist’s work
We are very happy with Activist’s work and it has helped us take a more strategic approach to funding requirements and securing match funding for the Town Deal Programme, as well as providing support to Glastonbury Abbey in progressing their ambitious longer-term development plans.
Mendip District Council and Glastonbury Abbey
“
It was incredible how much was achieved
An enormous thank you for the work on the lockdown report. It was incredible how much was achieved against the clock! The report seemed to have a very enthusiastic response. It is not just me saying it’s a great report – you hit the jackpot by producing something of value to heads of service.
Libraries Connected
“
Their contribution was a key factor in meeting the deadline
Activist provided excellent advice and skills in all aspects of this ground-breaking venture, including sensitive management of stakeholder relationships during difficult stages of the project. Their contribution was a key factor in meeting the deadline for the establishment of the joint venture company and in the initial realisation of benefits.
Herefordshire Council / NHS Herefordshire
“
It was great working with Activist
It was great working with Activist – they had a strong commitment to doing an excellent job as shown in the quality and depth of their analysis and the clarity of their written reports.
Croydon Council
“
A pleasure to work with
Activist worked at pace to deliver an evaluation report that our senior leadership were very pleased with. Activist were a pleasure to work with, well organised, thorough and helped us to achieve our intended outcomes against a set of challenging timescales.
Chartered Institute of Library and Information Professionals (CILIP)
“
We learned so much
We learned so much from the Activist team, who provided brilliant support to help us transform our service and improve our income generation. Their commercial and negotiating expertise helped us increase the financial performance of our external contracts.
Bracknell Forest Council